Order Cancellation Policy
We understand that decisions change. If you find yourself needing to cancel an order, we’re here to help make that process as smooth and straightforward as possible.
How to Cancel
Orders can be cancelled only before they are shipped.
If you request a cancellation prior to dispatch, the full order amount will be refunded to the original mode of payment.
Once an order has been shipped or delivered, cancellation requests will not be accepted. In such cases, customers may refer to our Return Policy (outlined below), where applicable.
- Log in to your account and go to My Orders.
- Select the order you want to cancel.
- Tap Cancel Order and confirm your request.
If the cancellation is successful, you will receive a confirmation email and a refund to your original payment method within 5–7 business days. Please note that cancellation of processed or shipped orders cannot be accommodated.
Thank you for considering Running Head.